PRIVACY POLICY
Last updated: October 2026
Full House Consultancy respects the privacy of its clients, prospective clients and website visitors.
Full House Consultancy is currently a trading name used by Milan Markus, who provides consultancy services in a personal business capacity. For the purposes of this Privacy Policy, references to “Full House,” “we,” “us” or “our” refer to Milan Markus trading as Full House Consultancy.
This Privacy Policy explains what personal information we collect, why we collect it, how it is used and how we protect it.
1. INFORMATION WE COLLECT
We may collect personal information when you visit our website, contact us, book a call, engage Full House for services or otherwise communicate with us.
This may include:
Your name
Business or organization name
Job title
Email address
Telephone number
Appointment and scheduling information
Communications between you and Full House
Billing and transaction information
Information you choose to provide when discussing or purchasing our services
Technical information generated when you use our website, such as device, browser and basic usage information where collected by our website provider
When providing consultancy services, clients may also provide operational, financial or commercial information relating to their business. This may include sales reports, revenue information, menu data, pricing, margins, costs, inventory information, performance reports and other business information required to perform the agreed work.
2. HOW WE USE INFORMATION
We use information where necessary to:
Respond to inquiries
Arrange and manage calls or meetings
Prepare proposals or discuss potential engagements
Provide consultancy and mentoring services
Analyze information supplied by clients
Communicate with clients during an engagement
Process and record payments
Maintain business and financial records
Operate and improve our website and services
Protect our business and systems
Comply with applicable legal, tax, accounting or regulatory obligations
Where applicable data protection law requires a legal basis for processing, we may rely on performance of a contract, steps taken before entering into a contract, legitimate business interests, compliance with legal obligations or consent, depending on the circumstances.
3. CLIENT INFORMATION AND CONFIDENTIALITY
Full House regularly works with commercially sensitive business information.
We treat information supplied by clients with care and confidentiality and use it only as reasonably necessary to provide the agreed services, administer the client relationship or comply with legal obligations.
We do not sell client information or use confidential client information for unrelated commercial purposes.
4. HOW WE PROTECT INFORMATION
We take the security of personal and client information seriously.
Full House applies appropriate technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, misuse or loss.
Access to client information is limited to what is reasonably necessary to perform the relevant work.
No internet transmission, cloud service or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, absolute security cannot be guaranteed.
5. SERVICE PROVIDERS
Full House uses trusted third-party services to operate the website, communicate with clients, schedule meetings and process payments.
These currently include:
Framer — website hosting and operation.
Calendly — appointment scheduling.
Google Workspace — business email, communication and related productivity services.
Stripe — payment processing.
These providers may process certain information on our behalf or independently under their own privacy terms.
Payment card information submitted through Stripe is handled by Stripe. Full House does not need to receive or store your complete payment card details in order to process payments.
6. INTERNATIONAL PROCESSING
Full House operates remotely and works with businesses internationally.
Some of our service providers may process or store information in countries different from the country in which you or your organization are located.
Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal information.
7. HOW LONG WE KEEP INFORMATION
We retain personal and business information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business records, resolving disputes and meeting legal, tax or accounting requirements.
Client working files may be retained for a reasonable period following completion of an engagement where this is useful for continuity, follow-up work or record keeping, unless a different arrangement has been agreed with the client.
Information that is no longer reasonably required will be deleted, anonymized or securely disposed of where appropriate.
8. COOKIES AND WEBSITE TECHNOLOGY
Our website and the services used to operate it may use cookies or similar technologies necessary for website functionality, security, scheduling or basic website operation.
If additional analytics, advertising or tracking technologies are introduced in the future, this Privacy Policy and any required cookie controls should be updated accordingly.
9. YOUR RIGHTS
Depending on the laws applicable to you, you may have rights regarding your personal information, including the right to request:
Access to personal information held about you
Correction of inaccurate information
Deletion of information in certain circumstances
Restriction of certain processing
Objection to certain processing
A copy or transfer of certain information
You may also have the right to lodge a complaint with an applicable data protection authority.
These rights are subject to applicable law and may not apply in every circumstance.
To make a privacy request, contact:
We may need to verify your identity before responding to certain requests.
10. BUSINESS-TO-BUSINESS SERVICES
Full House provides its consultancy services exclusively in a business or professional context.
Our services are not offered to individuals acting as consumers for personal, family or household purposes.
Individuals interacting with Full House on behalf of a business may nevertheless have personal data rights under applicable privacy laws.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our services, technology, legal obligations or business structure change.
The latest version will be published on this website with the date of the most recent update.
12. CONTACT
For questions about this Privacy Policy or how information is handled, contact: